What is Alexandrite laser? Understanding Candela device names
Alexandrite describes a technology; the device brand and model need separate verification. Here are key questions for your consultation.

Alexandrite, Candela and individual model names are sometimes used interchangeably. To understand a device, consider its technology, manufacturer and model separately. A brand name does not mean every device shares the same features.
Why ask about technology and model separately?
Candela’s official Gentle Pro series page lists several models. The manufacturer describes Alexandrite and Nd:YAG options, with single- and dual-wavelength platforms. Do not assume a feature mentioned for the range is present on a particular device.
Alexandrite technology is associated with a 755 nm wavelength. A device name alone cannot establish suitability for you; individual assessment is needed. Learning about the brand does not replace that assessment.
What can you ask about the device?
- Who is the manufacturer, and what exact model appears on the label?
- What assessment takes place before planning treatment?
- Who can answer your questions during and after treatment?
- Which manufacturer document supports the feature being described?
You do not need to memorise technical terms. The aim is to understand whether a claim describes one device or a whole range. If the name in a photo differs from the model discussed, ask for clarification.
Be careful with device photos online
A manufacturer’s promotional photo is not a photo of the device at the business. Do not compare devices by appearance alone. The exact model, context and manufacturer’s documentation provide a clearer starting point.
Do not choose solely on general claims such as “newest”, “most powerful” or “suitable for everyone”. Ask which product and conditions they refer to. Your individual consultation is a separate step from a product presentation.
Getting information at Mabel
You can explore Mabel’s laser hair removal information on the device and technology page and ask by phone or WhatsApp about the device and the consultation process for your chosen area.
This article introduces a device range in general terms. It is not a personal recommendation about a model’s suitability. You do not need to include sensitive health details in the appointment form; ask how to share relevant information during your consultation.
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